Ian Hardcastle will join the GCC Team and head up the Gulfcrewing H&S Dept – Event Safety Management Middle East (ESMME). Ian has just completed 3 years in Saudi Arabia as the King Abdullah Sports City Event/Crowd Safety Manager.

Ian was responsible for the complete spectrum of Spectator Safety for the KASC 60,000 all seater stadium and the 10,000 seater indoor arena. In three seasons he has managed 125 games and co-ordinated the safe entry and exit of over 3.5 million spectators.

His responsibilities included Event Control Room Commander and the full scope of all emergency response planning, training and documentation.

Prior to King Abdullah Sports City Ian was a Deputy Venue Manager in the Olympic Park for the London 2012 Games. After completing a full career in the British Royal Navy, Ian worked at Manchester United involved in match day operations, team security and close protection duties.

Ian has been involved in many larger events including Glastonbury, and in 2013 he graduated from Buckingham New University with a First class Honors in Crowd Safety Management.


  • BA (Hons) Crowd Safety Management (First Class) Buckinghamshire New University (2013)
  • Foundation Degree (Arts) Crowd Safety Management (Distinction) Buckinghamshire New University (2011)
  • Preparing to Teach in the Life Long Learning Sector (PTLLS) Level 4
  • SIA Close Protection
  • SIA Door Supervisor
  • NVQ Level 4 in Management/Counselling & Guidance
  • NVQ Level 3 in Advice & Guidance
  • IOSH Managing Safely
  • First Aid at Work
  • EMP Medic First Aid inc CPR
  • NEBS Supervisory Management
  • Manual Handling Skills
  • Saudi Aramco Safety Systems Management

Listed below are the services ESMME can provide for Stadium, Arena, and Festival Green Field Sites

Site/venue design

This bespoke service includes comprehensive and thorough dynamic space and sightline analysis to ensure a safe crowd flow on ingress, circulation and egress. Every aspect of crowd dynamics will be considered to ensure the safest solutions.

Event Emergency Response & Evacuation Plans

At the strategic, tactical and operational level ESMME will incorporate in the event planning comprehensive contingency plans to combat the risk of any minor or major incident. ESMME will provide detailed plans to partially or fully evacuate the facility depending on the severity of the known threat.

Event Crowd Management Plans

ESSME will include concise profiling and crowd density flow analysis to identify, locate and mitigate against potential pinch points, bottlenecks and potential crowd density issues. Steward and Security staffing (dot plans) recommendations will be assessed according to event requirements. ESMME will use UK industry guidelines to provide event organizers with the correct crowd flow management recommendations for all phases of the event.

Full site/venue H&S Risk Assessments

ESMME will uphold the highest standards of safety and will ensure contractors, subcontractors, concessionaires provide method statements, are fully risk assessed and hold correct documentation and up to date safety certifications to work within the event site. ESMME will constantly monitor all event contractors to make sure worker duty of care and PPE requirements are adhered to. Continuous up-to-date assessment and site safety inspections from load in to load out will be conducted throughout.

Event Day Control – Crowd Safety Management

ESMME can provide Event Day Control, this includes event briefings and full Tactical Management from doors opening to the conclusion of the event. This will include potential show stop procedures and contingency management in the event of a major incident.

Training/workshops – Emergency Services & Stewarding Teams

ESMME can provide workshops and training to UK industry standard to facilitate all phases of event organization and crowd management.

Post Event reports

ESMME will provide a full detailed report of your event and provide a summary and recommendations to act as feedback and a learning platform for future events.